Privacy Policy

Last Updated: April 2026

Nkelem Chukwu Nigeria Limited (“we”, “us”, or “our”) operates the website www.ncnlbeauty.com. We are committed to protecting your personal information and your right to privacy.

Information We Collect We collect personal information you provide when you:

  • Place an order or make a purchase
  • Create an account
  • Contact us via email, phone, WhatsApp, or contact form
  • Subscribe to our newsletter (if available)

This may include your name, email address, phone number, delivery address, and payment details (processed securely by our payment partners).

We also automatically collect certain information such as your IP address, browser type, and browsing behaviour for analytics and to improve our services.

How We Use Your Information We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders, deliveries, and inquiries
  • Improve our website and customer service
  • Send promotional messages (you can opt out at any time)
  • Comply with legal obligations

Sharing of Information We do not sell your personal data. We may share your information only with:

  • Trusted third-party service providers (e.g., logistics/delivery companies, payment processors)
  • Legal authorities when required by law

Data Security We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Cookies Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page.

Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: info@ncnlbeauty.com Phone/WhatsApp: +234 813 436 0902 Address: Delta Plaza, Trade Fair Complex, Lagos, Nigeria